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Neon CRM review (2026)

A nonprofit CRM priced by organizational revenue rather than record count, with membership, events and volunteer add-on modules.

General nonprofit & congregation software · Status: actively sold · Verified against neonone.com/products/neon-crm/pricing on 2026-10-12 · Low confidence

Quick facts

Published price
Neon CRM $99/mo
Est. annual, 150 hh (billing tier)
$1,188
Est. annual, 400 hh (billing tier)
$1,188
Setup / onboarding
Onboarding packages 'tailored'; prices not listed
Payment processing
Neon Pay; rates not listed
Target size
Small to large
Region
US
Company
Not verified · since Not verified

Not ranked

We could verify fewer than 55% of the feature fields from public pages, so a score would be a guess. The profile below shows exactly what is and is not documented.

Documented strengths

    Documented limitations

    • Revenue-based pricing opaque; no Jewish-calendar features

    Neon CRM pricing

    PlanMonthlyAnnualizedLimitIncludesExcludes
    Neon CRM$99$1,188Unlimited contacts/users; price scales with revenueStarting at $99/mo
    Memberships add-on———+10% of CRM fee
    Volunteers add-on———+10%
    Events add-on———+20%

    Pricing model: quote (revenue-based). Terms: Not listed. Revenue bands require the gated pricing guide. Source: https://neonone.com/products/neon-crm/pricing/, checked 2026-10-12 (vendor-page). Prices exclude payment-processing fees unless stated.

    Feature coverage, with evidence

    "Yes" means we found the capability described on a vendor page (linked). "Partial" means limited, add-on or third-party. "Not verified" means we could not find it documented; it may exist. Ask the vendor.

    CapabilityStatusNotes and evidence
    Membership & household recordsPartialHouseholds in CRM; Memberships add-on source
    Yahrzeit tracking & remindersNoNo yahrzeit/Hebrew-calendar capability found; unverified beyond absence in searches source
    Hebrew calendar integrationNoSame source
    Dues, billing & receivablesNot verifiedNot stated on the pages fetched. source
    Online paymentsYesNeon Pay source
    Donations, pledges & campaignsYes source
    General ledger / fund accountingNot verifiedNot stated on the pages fetched. source
    QuickBooks integrationNot verifiedNot stated on the pages fetched. source
    Religious school managementNot verifiedNot stated on the pages fetched. source
    Events & registrationPartialEvents add-on +20% source
    High Holiday seatingNot verifiedNot stated on the pages fetched. source
    Honors, aliyot & gabbai toolsNot verifiedNot stated on the pages fetched. source
    Cemetery managementNot verifiedNot stated on the pages fetched. source
    Website / CMSNot verifiedNot stated on the pages fetched. source
    Email & newslettersYes source
    SMS / textingYesText messaging listed source
    Member self-service portalYesDonor portal source
    Mobile appNot verifiedNot stated on the pages fetched. source
    API / data exportNot verifiedNot stated on the pages fetched. source
    Automation & workflowsYes source

    Migration

    Assistance: Guided self-service to full-service migration
    Fees: Not listed
    source

    Support & security

    Channels: live chat, email, phone. source

    What independent sources say

    Individual experiences, not survey data. Review platforms are sparse in this niche; treat counts under 20 as anecdotes.

    Alternatives to Neon CRM

    ProductPublished priceScore
    EasyshulStandard (congregations with more than 150 families) $349/mo80.5/100
    ShulCloudStandard ('ShulCloud without Financials') $161.99/mo; Premium ('ShulCloud with Financials') $313.99/mo; Enterprise ('The Complete ShulCloud') $464.99/mo; Small-shul Premium rate (signup checkbox) $97.99/mo78.5/100
    Rakefet OnlineRakefetOnline-CRM Annual - NEW USERS (year 1) $149/mo; RakefetOnline-CRM Annual - EXISTING USERS $90/mo78.0/100
    MyShulStandard $179/mo; Premium $310/mo; Enterprise ('most popular') $460/mo75.0/100

    Sources

    Spotted an error? Vendors and users can request a correction; we re-verify and note the change.