MM2000 (Membership Management 2000) / MMOnTheWeb review (2026)
Windows-installed synagogue membership, accounts-receivable, yahrzeit, seating and cemetery system sold as a perpetual license, with the MMOnTheWeb member-portal module.
Quick facts
- Published price
- Tiered
- Setup / onboarding
- Not stated; vendor says it runs specials and offers payment plans.
- Payment processing
- Automatic Payments module ($450) stores cards/schedules payments; MMOnTheWeb takes online payments; processor and fees not stated.
- Target size
- typically larger congregations; some 200-250 family shuls (UJA 2018)
- Region
- US and Canada
- Company
- unknown (phone (818) 988-0008, a Los Angeles/San Fernando Valley area code; no address published) · since unknown ('over 30 years' in business per vendor)
Not ranked
Current availability or support could not be confirmed, so this product is profiled for congregations still running it rather than ranked against actively sold platforms.
Documented strengths
- Published one-time pricing with no per-household fees
- Broad module set including cemetery, Yiskor book, seating, b'nai mitzvah, Shalach Manot
- IRS and CRA-compliant receipts
Documented limitations
- Windows-installed; copyright 2021 and unreachable support site raise currency concerns
- No native general ledger; QuickBooks interface is a paid add-on
- Portal requires $1,000 plus $60/mo hosting
- Minimal independent reviews
MM2000 (Membership Management 2000) / MMOnTheWeb pricing
| Plan | Monthly | Annualized | Limit | Includes | Excludes |
|---|---|---|---|---|---|
| Base system, 1-5 users (one-time) | — | — | unlimited contacts | $3,500 one-time: Membership, Accounts Receivable, Scroll of Remembrance/Yiskor Book, Special Event Seating, Non-Member Mailing List, Email Blast, Yahrzeit, Donation Acknowledgment, B'nai Mitzvah, Cemetery modules + first year unlimited phone support | optional modules below |
| Additional 5-user pack | — | — | — | $600 each | |
| MMOnTheWeb member portal | — | — | — | $1,000 one-time + $60/month hosting | |
| Optional modules | — | — | — | School $500; Automatic Payments $450; Shalach Manot $200; Cash Projection $70; QuickBooks Interface $250; ODBC data definition files $200 |
Pricing model: tiered. Terms: One-time license; UJA 2018: 'the only recurring cost is annual support' (amount after year 1 not published).. Prices are perpetual-license amounts, not monthly subscriptions (monthly_usd left null). Vendor pricing page carries a 2021 copyright. Historical: UJA 2018 listed $2,750 single-user / $3,350 multi-user; 2014 guide listed MM2000+ Salesforce sync add-on at $3,000 (not on the current price list). Source: https://www.mm2000.net/pricing.php, checked 2026-10-12 (vendor-page). Prices exclude payment-processing fees unless stated.
Feature coverage, with evidence
"Yes" means we found the capability described on a vendor page (linked). "Partial" means limited, add-on or third-party. "Not verified" means we could not find it documented; it may exist. Ask the vendor.
| Capability | Status | Notes and evidence |
|---|---|---|
| Membership & household records | Yes | Member/spouse/children records, Hebrew names, up to 98 addresses per family, unlimited membership types. source |
| Yahrzeit tracking & reminders | Yes | Unlimited yahrzeit notices in English/Hebrew, plaque and Yiskor lists, printed or emailed. source |
| Hebrew calendar integration | Yes | Hebrew/English date conversion and lookup; Hebrew fonts. source |
| Dues, billing & receivables | Yes | AR with unlimited billing codes, cycle/batch billing, aging, 30+ statement formats. source |
| Online payments | Yes | MMOnTheWeb: members pay, donate, register online; Automatic Payments module for stored cards. source |
| Donations, pledges & campaigns | Partial | Donation acknowledgment letters, in-memory/in-honor, Scroll of Remembrance; pledges/campaign management not described (2018 guide mentions a campaign module). source |
| General ledger / fund accounting | No | No native GL; maps transactions to any GL (Sage Peachtree, CYMA, Great Plains, QuickBooks); Cash Projection module optional. source |
| QuickBooks integration | Yes | Optional QuickBooks Interface ($250): one-click AR transfer to QuickBooks Pro/Premier/Non-Profit/Enterprise. source |
| Religious school management | Yes | Optional School module ($500): classes, teachers, grades, attendance, billing codes. source |
| Events & registration | Yes | Special Event Seating module (tickets, meals); online event/school registration via MMOnTheWeb. source |
| High Holiday seating | Yes | High Holy Day non-assigned seating plus assigned/unassigned special event seating with plan copying. source |
| Honors, aliyot & gabbai tools | Not verified | Not mentioned. source |
| Cemetery management | Yes | Plot status, sections, deceased records, automatic plot-care billing. source |
| Website / CMS | No | MMOnTheWeb front end can be styled to match an existing website; no CMS. source |
| Email & newsletters | Yes | Email Blast module; exports to Constant Contact, Outlook, Excel. source |
| SMS / texting | Not verified | Not mentioned. source |
| Member self-service portal | Yes | MMOnTheWeb member portal (pay, donate, register, update address, opt-out directory). source |
| Mobile app | No | Windows desktop; portal is web-based. source |
| API / data export | Partial | ODBC data definition files ($200) for Microsoft Query; Excel/Word exports; no API. source |
| Automation & workflows | Partial | Automatic plot-care billing, scheduled automatic payments, cycle billing. source |
Migration
Assistance: Custom programming offered as fee-based projects (UJA 2018).
Fees: not stated
source
Support & security
Channels: phone (818) 988-0008, support site http://www.mm2000support.com (unreachable on 2026-10-12). Hours: 'Unlimited telephone support, including remote connection... and after-hours coverage' (vendor); first year included. Training: not stated. source
Security: MMOnTheWeb: username/password login, '2048-bit encryption' claim. No PCI/SOC 2 statements. source
What independent sources say
Individual experiences, not survey data. Review platforms are sparse in this niche; treat counts under 20 as anecdotes.
- Capterra: 4.0/5 from 2 reviews. 4.0/5 from 2 reviews (search snippet; page returned 403 on fetch). A Jan 2022 reviewer (camp director) found it not user-friendly and was never fully trained; liked easy access to member info. source
- UJA-Federation NY / Idealware guide (Oct 2018). Historical: ~150 customers, team of six; $2,750 single-user / $3,350 multi-user licenses. source
Questions to ask MM2000 (Membership Management 2000) / MMOnTheWeb before you sign
- Is the company still accepting new customers and releasing updates?
- Annual support cost after year 1
- Whether MM2000+ (Salesforce sync, 2014) still exists
Alternatives to MM2000 (Membership Management 2000) / MMOnTheWeb
| Product | Published price | Score | |
|---|---|---|---|
| Easyshul | Standard (congregations with more than 150 families) $349/mo | 80.5/100 | |
| ShulCloud | Standard ('ShulCloud without Financials') $161.99/mo; Premium ('ShulCloud with Financials') $313.99/mo; Enterprise ('The Complete ShulCloud') $464.99/mo; Small-shul Premium rate (signup checkbox) $97.99/mo | 78.5/100 | |
| Rakefet Online | RakefetOnline-CRM Annual - NEW USERS (year 1) $149/mo; RakefetOnline-CRM Annual - EXISTING USERS $90/mo | 78.0/100 | |
| MyShul | Standard $179/mo; Premium $310/mo; Enterprise ('most popular') $460/mo | 75.0/100 |
Sources
- https://www.mm2000.net/
- https://www.mm2000.net/pricing.php
- https://www.mm2000.net/software.php
- https://www.mm2000.net/mm-on-the-web.php
- https://www.mm2000.net/about.php
- https://www.capterra.com/p/125096/MM2000/
- https://www.ujafedny.org/api/v2/assets/790731
- https://www.ujafedny.org/api/v2/assets/787024
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